Inquiry form (private customers)

Please do not hesitate to contact us if you have any questions.

*This is an inquiry form dedicated to questions regarding cosmetics products that customers have already purchased, such as “I would like to buy it again” or “Where is it sold?” If you would like to manufacture cosmetics or are from the cosmetics industry, please use the Inquiry Form (corporate customers).


We are an OEM manufacturer, and therefore we do not keep product inventory, etc. Since we do not directly sell cosmetics, we will be communicating your requests/wishes to the stores/distributors. Please be aware that, depending on the content of your request/wish, the store/distributor may contact you directly. (If you do not wish the store/distributor to contact you directly, please make sure to check the item below.)
*If you have any questions, please contact us.

E.g.) Hanako Sansho Leave space between the first and last names.

Double check your e-mail address.

Do not use hyphens.

(Indicated on the back of the product)

(Only if you remember)

E.g.) I want to buy the above product again, but the store I purchased it from does not carry it any more. Where can I buy it?